All orders need to be placed through the app in order to provide our proprietary security and order tracking process. If you have to make bulk bookings, please contact 9821088236.

You will receive confirmation as soon as you place an order through the app and notifications. If you list a sender or receiver who does not currently have the Pidge app, they will receive limited order updates through SMS and a weblink.

All items must fit inside a 16 inch cube (16x16x16 inches) and weigh less than 20 kg.

Pidge riders will provide you with tamper proof bags to ensure that no one except the sender and intended recipient can access package contents. However, please ensure that your package is appropriately packed for transit.

Pidge guarantees the delivery of an untampered bag. If the package is lost in transit, or the bag has been tampered, Pidge will refund up to 10x of the order cost as per our Terms & Conditions.